FAQ

Frequently Asked Queries

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With shared hosting, there will be multiple sites using the resources of a single server. Usually, you’ll be partitioned a certain amount of server resources your site can utilize. Typically, shared hosting plans are some of the most affordable plans out there. When you have a shared web hosting plan, you’ll have access to a certain portion of server resources, defined by the hosting company you end up choosing. You’ll typically have access to the server environment through an integrated control panel. Shared hosting is also very beginner friendly, as server maintenance and any other necessary tasks are managed by the hosting company. The only thing you’re responsible for is your own website.

Shared hosting is the perfect fit for beginners who are just getting started online. Since shared hosting is typically geared towards beginners the setup process is usually very intuitive and the host handles the more complex tasks. By choosing a shared host you’ll also enjoy other benefits including:

  • Cost savings as shared hosting is the cheapest form of hosting available

  • Shared hosting can usually be easily upgraded to higher packages
  • No technical skills required

  • Built-in cPanel integration, so site management is a breeze
  • With shared hosting, multiple sites share the same hardware and software resources of a single physical server. Typically, a shared server has pre-installed scripts and software that every site on the server must utilize. Think of it this way. Say there’s an apartment building that has dozens of apartments. Each apartment is a different website. But, the building’s resources like utilities and other apartment benefits are shared by each individual.

    Shared hosting is geared towards beginners. If this is your first time building a website and you’d like to host your own site but outsource a lot of the complex technical tasks, then shared hosting is a great choice. If you have a high-traffic website or a very large website, then you’ll want to look into other hosting options, like dedicated servers, VPS hosting, cloud server hosting, or even WordPress-specific hosting.

    Frequently Asked Questions

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    What's the difference between Shared & Business Hosting?

    Shared Hosting is a regular low-cost web hosting solution suitable for the vast majority of personal and small business web sites, and is provided under our Shared Starter, Shared Classic and Shared VIP. For those customers with demanding or high traffic sites, or for those looking to host a web site with faster speeds, Business Hosting is recommended - these are all the plans with "Performance" in the title. These plans include more resources (up to 5 CPU Cores & 8GB RAM) and also include caching technology to make sites incredibly fast, with LiteSpeed server-side page cache, along with Redis and Memcached backend caches.

    We'd recommend our Business hosting plans for e-commerce stores, high traffic sites, or for those customers who want to leverage our server side caching technology so that their site loads as fast as possible.

    What billing cycles do you offer?

    ou can pay monthly or for 1, 2 or 3 years up front. If you decide to pre-pay, we give you some great discounts on our ongoing pricing. A one year prepayment gives you 2 free months, a 2 year prepayment gives you 6 free months and a 3 year prepayment gives you a whole year free!

    Can I upgrade my account if I need to?

    Yes you can upgrade at any time. If you are upgrading from Shared Hosting to Business Hosting we will need to migrate your account to a different server and will arrange a convenient time to do this for you with minimal downtime.

    Can I subdivide my space and resell it?

    Our multi-domain plans use one control panel login, and so while they are perfect for hosting a number of your own sites, they are not suited for reselling and we don't permit them to be used in this way. If you are looking to resell hosting or provide hosting to others, our reseller packages are more suitable, and provide a much more robust solution for providing space to 3rd parties.

    Do you offer Windows based hosting?

    Not at this time. You can however use Linux based hosting regardless of the operating system you use on your own computer, whether it be Windows, Mac or Linux.

    Will my account be backed up?

    We perform a free daily backup for all accounts. We perform this backup for all our clients on Amazon S3 servers for all domains hosted on our servers via Jet-backups and those backups remain for 1-3 days. For us to be able to perform this daily backup to any client, accounts should not exceed 3.5 GB of disk space. If your website has exceeded 3.5GB and you want us to back it up daily with others, kindly reach us by opening a support ticket.

    14-day Money-back Guarantee

    We stand by our 14-day Money Back Guarantee for a reason: we are confident you will absolutely love our secure web hosting solutions

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